CASE team members have significant management study experience related to the assessment of transportation or public safety agency police or security related functions. Assistance can take many forms, however the usual purpose of the study is to help the agency to validate its functions and to revitalize itself through process improvements.
The standardized assessment format is wide-ranging, focusing on multiple dimensions of public safety activity including, leadership, organizational structure, supervision, role definition, policies and procedures, operating practices, functions, assignments and deployment, staffing, training, and workplace and job conditions. The work also includes an analysis of agency documented performance factors and goals, customer service, crime and crime prevention, interagency relationships, labor/management relationships, and police or security department service delivery.
Customized management studies are also available depending on the needs of the agency or organization.